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• One of our customer care specialists will confirm receipt of your documents upon arrival.

• An acknowledgement of the specifications and cost will be emailed to you shortly after.

• Documents are thoroughly page checked against the index/table of contents. If any concerns or questions come up, you will be contacted for resolution.

• If we are copying, a hard copy or on-line proof set is available upon request. Please be advised the proof set will delay the completion time for your project.

• A typesetting proof of the CD face and if applicable, bound volumes will be prepared and emailed usually within 3 business days.

• Upon completion, we can either ship everything back to you or distribute the sets directly to the
final recipients.